thebrownleather.com

🛍️ Return & Exchange Policy

We want you to love your purchase! ❤️ But if you’re not completely satisfied, don’t worry — we’ve got you covered.

🔁 Returns & Exchanges

  • You can return or exchange your item within 7 days of delivery.

  • Items must be unused, undamaged, and in original packaging 📦.

  • Please include your order receipt or proof of purchase with the return.

🚫 Non-Returnable Items

  • Personalized or engraved items ✍️

  • Items damaged after delivery due to misuse

💸 Refunds

  • Once we receive your return, we’ll inspect it and notify you 📬.

  • Approved refunds will be processed to your original payment method within 5–7 business days ⏳.

🚚 Return Shipping

  • Customer is responsible for return shipping cost, unless the item received was defective or wrong.

💬 Need Help?

If you have any questions or concerns, feel free to contact us on WhatsApp 📲 03104734407 — we’re always happy to help! 🤝